You can request a payment in the following two ways:

In chat:

  1. Go to the ‘Chats’ page by selecting the bottom left icon on the app’s main screen, and then tap on the name of the contact from whom you wish to request a payment. This action will open your conversation.
  2. Next, in the conversation area, tap on the ‘Payments’ button at the bottom right of the screen and then select the orange ‘Open payments’ button. 
  3. Choose ‘Request’ in the pop up form. 
  4. Enter your PIN if you have not unlocked your wallet before.  
  5. You can now choose the amount and type of cryptocurrency that you would like to request from this contact.
  6. Select the currency, enter the amount and tap ‘Request’.

Watch this video tutorial on how to send or receive tokens in your chat feed >

From your wallet:

  1. Go to your wallet by selecting the ‘Wallet’ icon at the bottom of your Sylo app’s home screen. 
  2. Unlock the wallet by entering your PIN. 
  3. Next, choose the token you would like to request and click on the ‘Receive’ button.
  4. Choose a contact you wish to request the funds from.
  5. Enter an amount and confirm by tapping on the orange ‘Request’ button. Hint: you can toggle between your chosen digital currency and the equivalent in your local fiat currency.

You will now see your request in the conversation area.