To create a Sylo Smart Wallet account, follow these steps: Click on the ‘Create account’ button. Take a photo or choose one from your device to use as...

Your secret phrase is needed to log in to your account. If you lose your secret phrase, you will lose access to your account and to all associated data per...

Please go to your ‘Profile’ page by tapping on the icon at the bottom right of your app’s main screen (this is the screen that displays your chosen avata...

To view your wallet address, go to your ‘Wallet’ page by selecting the wallet icon at the bottom of your Sylo app’s home screen.  Click on ‘Unlock Wallet’...

For security reasons, your PIN will be automatically reset every time you log in to your account. This means every time when you log in with your secret phr...

You can report a bug or issue by sending us an email at support@sylo.io or using the in-app support function. To use the in-app support function, follow...

One you’ve installed the app and set up your account, you don’t need to log in to the app every time. However, if you happen to become logged out, please f...

To turn on biometric authentication for Sylo, first click on the ‘Profile’ icon at the bottom of the app’s main screen. Next tap on ‘Settings’ then, ‘Sec...

To turn on dark mode, first go to the ‘Profile’ page. You can do this by selecting the far right icon at the bottom of your Sylo home screen.  Next, tap ...

Backing up your secret phrase is really important. To do this, follow these steps: Select the ‘Profile’ icon at the bottom right of the app’s main screen...